Delete your YalahDrive account
You can delete your YalahDrive account and the personal data linked to it at any time, in the YalahDrive app or from this page, without having to open or reinstall the app.
In the app
- Open YalahDrive and sign in.
- Go to Profile, then Privacy & Security.
- Tap Delete Account, choose a reason, and confirm with your password.
Your account is deleted straight away.
Without the app
Email us from the address you use to sign in to YalahDrive, with the subject “Delete my account”. We may reply to confirm the request, then delete your account within 30 days and email you when it’s done.
What we delete
- Your sign-in account.
- Your profile: name, email, phone, photo, bio, languages, location and preferences.
- Your identity, licence and other verification documents.
- Your profile and vehicle photos.
What we keep
- A short deletion record (your name, email, phone, country, role and the reason you gave) so we can confirm the deletion and improve the service. Ask us and we erase it too.
- Bookings, messages and reviews you exchanged with other users stay in their history, because they are part of their records too.
- Anything the law requires us to keep, for example for accounting, only for as long as the law requires.