Privacy Policy
Last updated: 2026-01-01
This Privacy Policy explains how YalahDrive collects, uses and protects your personal information when you use our mobile application and website.
1. Information we collect
We collect the account information you provide (name, email, phone, role, age, gender, languages and location), documents you upload for verification (identity and licence cards), your booking and lesson history, messages you send through the app, device and push-notification tokens, and approximate or precise location when you enable it to discover nearby instructors.
2. How we use your information
We use your information to create and manage your account, match learners with instructors, enable bookings, chat and notifications, verify instructors, process lessons, prevent fraud and abuse, provide support, and improve the service.
3. Location data
With your permission, we use your location to show instructors near you and to set your service area. You can disable location access at any time in your device settings; some features may then be limited.
4. Camera & photos
We access your camera and photo library only to let you upload a profile photo, vehicle images and verification documents. We do not access your media otherwise.
5. Sharing your information
Learners and instructors see the profile information necessary to arrange a lesson. We use trusted service providers (including cloud hosting, authentication and notifications) to operate the app. We do not sell your personal data.
6. Data retention
We keep your information for as long as your account is active or as needed to provide the service and comply with our legal obligations. You can delete your account and the data linked to it at any time, in the app or without it: see the “Delete your account” page, linked at the bottom of every page. After a deletion we keep a short record (name, email, phone, country, role and the reason given) to confirm it and improve the service; ask us and we erase it too.
7. Your rights
Depending on your location, you may have the right to access, correct, export or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.
8. Children
YalahDrive is not directed at children under the age required to hold a learner permit in their country, and we do not knowingly collect data from them.
9. Changes to this policy
We may update this policy from time to time. We will post the updated version here and adjust the “Last updated” date above.
10. Contact
For any privacy question or request, contact us at the email address listed on our Contact page.